gfiles governance awards 2019
Initiative

Female power at NHAI’s Mathura toll plaza

Female-power-at-NHAI-Mathura-toll-plazaTO provide better commuting experience to road users using the stretch and for generating employment for female population residing in close vicinity of the Mathura toll plaza, the NHAI concessionaire has employed only local girls as collectors
of toll fees.

The Delhi-Agra toll project is 180 km in length and connects Delhi, the National capital with the historical town of Agra and has prominent religious places/ towns like Mathura, Virindavan and Govardhan located en route. There are two toll plaza located on the project road, one at Palwal, (KM74.000) and other at Mathura, (KM164.000).

NHAI has entered into an agreement with concessionaire Delhi-Agra Toll Road Pvt Ltd (DATR), a group company of Reliance Infra Ltd, for widening the road from existing four lanes to six lanes carriageway.

nhai-logoWhat started as an experiment has become a precedent for others to follow as the girls at Mahuvan (Mathura) Toll Plaza are persistently and diligently carrying out their duties for last one and a Half years. Currently, a total of 25 female staff is employed at the toll plaza for carrying out various duties. Belonging to poor communities, these local female staffers are running their family independently and are a social support for their dependents.

Out of the three shifts, the morning shift is exclusively manned by female staff; they not only collect the toll fees but also manage traffic in the lanes. Initially, the concessionaire did face problems as the concept was being tried for the first time in this part of the country and with the toll industry being a predominately male dominated industry, parents were not keen on their daughters taking up the job. Also, the girls themselves were unsure whether they would be able to perform the duties, or not.

nahi-toll-plaza-girlBut the result has been every encouraging. There have been less user complaints and decline of alter-cations at the plaza. The women are sincere, disciplined and honest in their work. Due to inherent charac-teristics, they possess soft skills needed to handle the duties.

VOL. 10, ISSUE 4 | JULY, 2016

Post Comment

To Top
LATEST ARTICLES
close slider
VOL.13 | ISSUE 6 | SEP 2019
CORRUPTION
From Raj to Rafale13: The Mysterious Mr Q
COVER STORY
Shadow Boxing : The fight against corruption
COVER STORY
Shooting the messenger
GOVERNANCE
Abandon proposed education policy
GOVERNANCE
Old song with new ragaa
GOVERNANCE
NRC All about politics, not security
Bric-a-brac
Rafale’s global hub
Bric-a-brac
PM’s media-man
Bric-a-brac
Terror in Lutyen’s Delhi
Bric-a-brac
Jagan’s overture…
By the way
Rejig at PMO
By the way
Misra to Modi
By the way
New pointsman
By the way
Rajiv Gauba, the new cab-sec