Cover Story

Anshul Mishra IAS

For setting up an effective, innovative, multi-mode grievance redressal mechanism and cracking down on illegal mining, saving the state losses worth several thousand crore rupees

img-dec2015-33A Tamil Nadu-cadre IAS officer of the 2004 batch, Anshul Mishra is a postgraduate in Political Science from JNU. He ensured fairness and transparency in administration by establishing an Information Centre/Complaint Cell at the Collectorate as Collector of Madurai in 2012. The online complaint registration system ensured speedy and qualitative disposal of grievances, enabling people to track the status and also reduced repeat grievances considerably.

He also set up a Facebook page— ‘Collector Madurai’—an innovative idea for redressing grievances and publicising the government’s welfare schemes through the social network. It soon became popular and people started posting common civic issues that affect the common man. The system proved so effective that it could dispose of around 80 per cent of the issues raised in a qualitative manner during his tenure, that ended in 2013. The impact he had could be gauged from the fact that the social media tagged the day he was transferred from the district as ‘Black Friday’.

As Collector, Madurai, Mishra also carried forward the crackdown on illegal granite quarrying initiated by his predecessor, U Sagayam, who pointed at major violations by many granite quarries in the district. The loss, initially estimated to be more than Rs. 16,000 crore to the state exchequer, was claimed to be worth around Rs. 1 lakh crore by many activists. Several influential persons, including political heavyweights, were booked for grave violations and illegal mining of granite and sand under the crackdown initiated by Mishra. He is also credited for the fair and transparent recruitment of Anganwadi workers and noon meal organisers, and facilitating differently abled persons to get state-sponsored benefits. Mishra is at present PS to the Minister of State for Finance, Government of India.

VOL. 9, ISSUE 9 | DEC, 2015

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